This privacy statement discloses the types of information we gather, how we use it and how to correct or change it.

Collection of Information

What personal information we collect

Teapplix collects personally identifiable information when you register on our site. The information collected may include any of the following: email, name, IP address, browser information, address, billing address. Any comments or questions you submit are recorded as well. When entering Teapplix’s site, information may be collected about previous sites the person has viewed.

How we use the information collected

The goal of collecting customer and viewer information is to create a friendlier, smooth, efficient, safe and customized experience while working with Teapplix. Personal information submitted at the time of registration may be used by Teapplix for the marketing and promotion of Teapplix products that we feel may be of interest to you.

We do not disclose your information to thirdparties

We take your privacy seriously. Teapplix will not share your information with thirdparties.

Other information

By submitting personal information to us or using our site, you agree that we may collect and use such personal information in accordance with our privacy policy or as permitted by law. If you do not agree with these terms, do not provide any personal information to us. If you refuse or withdraw consent, or do not provide us with any necessary personal information, we may not be able to provide you with service.

Removal from our Database

To request removal from the database, simply contact us and we will be happy to remove your information immediately. Every email sent to you from Teapplix will also include a link to remove your email address from the mail server. If you request that we modify or remove all of your personal information, we will promptly do so, to the extent possible. Once your personal information has been removed you will not be able to use our services unless you re-register.

Changing of personal information

You may edit your personal information at any time by clicking on the "My Account" tab when you are signed in to Teapplix. All information may be changed including: address, credit card information, billing address, email and more. The new information will be updated in our system and used in the collection of information when visiting Teapplix.

Buyer Information

When you use Teapplix, your buyer information will download into your Teapplix Account and some of these information may be considered Personal Information. For example, Name, Address, Email and Phone Number are considered personal information.

Teapplix do not disclose such personal information to any 3rd party, unless authorized by you ahead of time or as part of your normal operations in using Teapplix software. For example, "Personal Information" may be passed to any shipping carrier in creating a shipping label, or submitted to 3PL when you submit your order to a drop-shipper, or exported to 3rd party accounting software when you link such software to Teapplix. Outside of such mechanisms, Teapplix do not disclose Buyer Personal Information to any 3rd party.

Buyer Information Retention

Buyer Personal Identifying Information may be removed at your request, or may be removed when the license Teapplix operates under access certain platforms forces Teapplix to remove them under specific conditions (age of order, etc).

When you close your Teapplix Account, buyer information is removed soon after the account closure and is not recoverable. You can also request Teapplix to remove buyer information while your account is still open, subject to reasonable fees per request.

Teapplix Support Access to your Account

When you request Teapplix support, sometimes it is necessary to access your account either via screen share or via direct account access. You agree to grant such access as part of your support request, and revoke such grant after support request is resolved.

Notification of Information Breach

Teapplix will notify account owner if we discover breach of personal information, either your own information, or your buyer's personal identifiable information. Teapplix may also notify e-commerce platform of such information breach. However, it is up to you to notify buyers on any information breach.

Subpoenas and Law Enforcement Requests

The above policy of not disclosing personal information do not apply if Teapplix is subject to any subpoena and government power to disclose information to law enforcement and or other government agency. Under such situations Teapplix may be forced to pass personal information to government agencies. In such cases while we attempt to provide prior notice to our users, we may not be able to do so under all cases.

Questions, comments, concerns

All questions, comments and concerns can be submitted via the contact us form. You will receive an answer as soon as possible.